Gestion of reservs

General conditions for bungalow reservations

To make reservations, the client will leave their personal data at reception (surname and full name, address, telephone numbers, etc.), this can be done via the Internet, by telephone or by ordinary (postal) mail.

Once this first step has been completed, your reservation request goes to a pre-reservation status waiting for you to send us 50% of the total value only in the periods that are necessary (checks are not accepted).

The rest of the stay must be paid in cash, at the entrance, once the client presents the necessary documentation at reception to verify the identity in whose name the reservation was made.

Entries must be made after 4:00 p.m. on the day of arrival and departure before 12:00 a.m. on the day they leave.

Notes

The client is fully and exclusively responsible for making the correct declaration of the number of people who are going to use the bungalow or apartment. It is noted that the reception may refuse to admit people not declared in advance by the holder of the reservation, or if necessary evict them, there being no claim for this cause.

Each bungalow has a parking space for one vehicle, if the client has more than one vehicle, the campsite is not responsible for finding a parking space within the campsite.

Dogs are allowed inside the bungalow, in which case an extra supplement must be paid according to the current rate.

Cancellations

If the client cancels his reservation, he will be returned:

  • 90% of the amount sent as an advance if you notify 15 days or more in advance.
  • 50% of the amount sent as an advance if you notify more than 7 days in advance.
  • 00% of the amount sent as an advance if you notify 1 week or less in advance.

Way to pay

The reservation is completed once the client has paid at least 50% of the total stay only in the seasons when it is necessary.

The form of payment will be:

  • 50% of the total amount will be paid as a reservation.
  • The other 50% of the total amount will be paid on the day of arrival.

Anomalies and shortcomings

If at the entrance of the client in the bungalow or apartment he finds any anomaly or damage, he must immediately inform the reception. From here the client is responsible for any damage that may occur in the bungalow or its furniture.